DESIGN AND IMPLEMENTATION OF AN ONLINE HOTEL RESERVATION SYSTEM WITH PAYMENT INTEGRATION
- Project Research
- 1-5 Chapters
- Abstract :
- Table of Content:
- Reference Style:
- Recommended for : Student Researchers
- NGN 3000
INTRODUCTION
Hotel Management System operates a global online hotel reservation system for business and leisure travelers. To compete with the international e-marketplace, a great deal of attention should pay towards the optimization of user requirements to generate recommended hotel alternatives. In general sense, hotel management is the way of maintaining different activities of a hotel where a number of staffs are engaged to perform a number of these activities. At first let us take a glance to an ordinary hotel. For hiring a room in this type of hotel, the client needs to meet with the receptionist to collect the information of hotel facilities. After that he is to fill up the pro forma provided by the hotel authority, then he has to pay the defined amount of money and is offered room key for his/her rented room. He/she is then finishes the formalities a reception zone through these undergoing customs. But client always wants greater privacy and reliable security.
The Hotel Industry like any other business opens up socio-economic opportunities for both owner and customer. It has the function of providing hospitality services to customers. These customers can be travelers, foreigners, businessmen, tourists, visitors, etc. Customers are mostly constrained in trying to get a room to pass the night, as the usual practice is to look for a hotel when you have arrived in the particular location, walk in and find out whether there is a vacant room. In the case that there is no vacant room, you have to move to next closest hotel to enquire once more. So what happens if you move around sometimes very late in the night in search of a room and all close by hotels are fully booked? Other times you may be lucky to have the contact number of the hotel to reach them to book for a room. But do the hotel attendants really ensure to keep a room for you? You would be lucky to go and get a room booked for you. They are quick to serve those who walk in rather than those who may get access to them on phone to book a room. On other times too, if you have friends or family members in the area you want a room booked, they have to go and do the checking for you. There is no system in place that bonds the hotel and the customer that the customer has actually booked a room and for that matter he is guaranteed a room. This can make customers really stranded especially if it is getting late in the night. The study therefore aimed at developing an online hotel reservation system to enable customers’ book for whatever they need from wherever location they are before lodging into the hotel. The system is to allow for easy access and retrieval of information and reporting. With such a system in place, Le Meridian Hotel would be more competitive in Nigeria and across Africa.
1.2 OBJECTIVE OF THE STUDY
This study aims to develop an Online Hotel Reservation System for Le Meridian Hotel for Tourism and Hospitality, this study has the following objectives:
- To design an online Hotel reservation system for the increase of Hospitality Management.
- To provide features that will familiarize customers with the online hotel reservation system.
- To evaluate the system and highlight the benefits the system can provide to the hotel management and it customers.
- Eliminate paperwork in booking hotel customers into rooms and save time.
- Eliminate duplicate data entry and errors in time and hotel customer entries.
Related Project Materials
CHALLENGES OF TAX ADMINISTRATION
The government of Nigeria, like others in different parts of the world, has legislative powers to impose on its citizens, any form of tax and at wh...
SPATIAL VARIABILITY OF SOIL PROPERTIES AS INFLUENCED BY PARENT MATERIALS IN THE CROSS RIVER BASIN FARM, ITU, AKWA IBOM STATE
ABSTRACT
Spatial variability of soil properties as influenced by parent materials in areas under differ...
EXAMINATION OF E-MARKETING AND SMALL BUSINESS IN NIGERIA
EXCERPT FROM THE STUDY
Several scholars have cited potential benefits of Internet marketing. Some of the benefits mentio...
EFFECTS OF STRESS ON THE ACADEMIC PERFORMANCE OF STUDENTS USING THE FACULTY OF EDUCATION
ABSTRACT
The main purpose of this research work was to assess the effects of stress on the academic per...
THE ROLE OF MORTGAGE INSTITUTION IN HOUSING IN NIGERIA (A CASE STUDY OF ANAMBRA HOME LIMITED (2006-2014)
ABSTRACT
This research work focuses on the “The role of mortgage institution in housing delivery in Nigeria. A cas...
DECLINING PRISON FACILITIES AS IMPEDIMENT TO THE REHABILITATION OF OFFENDERS
ABSTRACT
The study analysed Declining Prison Facilities as impediment to the rehabilitation of offenders, Agodi Gate Iba...
DETERMINANTS OF AUDIT FEES IN THE BANKING INDUSTRY
Background to the Study
According to Swanson (2008), it is as important for corporations to know that t...
AN INVESTIGATION INTO THE CAUSES AND PREVENTION OF COVID-19 AMONG ALVAN IKOKU FEDERAL COLLEGE OF EDUCATION, OWERRI
ABSTRACT
This study was carried out to empirically investigate into the causes and prevention of Covid-...
EFFECT OF SOCIAL INTERACTIONS ON THE PERFORMANCE OF ADULT LEARNERS
BACKGROUND TO THE STUDY
Adults learn in a variety of ways, one of which is through combining expe...
impact of the THE FAST AND THE FURIOUS (ACTION FILM) ON THE SOCIAL BEHAVIORAL PATTERN OF STUDENTS OF NNAMDI AZIKIWE UNIVERSITY
Abstract
The aim of this study is to analyze the impact of the „The Fast and the Furious‟ (action film) on the social behavioural p...
